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Google Ads Knowledge Hub

Google Ads Frequently Asked Questions

Clear answers to common questions about Google Ads costs, budgets, campaign performance, optimisation, conversion tracking, agencies and account management.

What This Hub Covers

This hub answers the Google Ads questions businesses ask us most — costs and budgets, campaign performance, account management, agency selection, conversion tracking, keywords and search terms, bidding strategies, Performance Max and account audits. Answers stay concise, and where a topic needs more depth each question links to the relevant guide, benchmark or tool.

Campaign Performance

Why are my Google Ads not converting?

Common causes include poor traffic quality, incorrect conversion tracking, weak landing pages, broad targeting, ineffective offers and insufficient conversion data.

Google Ads Not Converting →

Why am I getting clicks but no leads?

Clicks without leads can indicate search intent problems, landing page friction, tracking issues or poor alignment between advertisements and the offer.

Clicks but No Conversions →

What is a good Google Ads conversion rate?

A good conversion rate varies by industry, campaign type, geography and conversion definition.

Google Ads Conversion Rate Benchmarks →

What is a good CTR for Google Ads?

CTR should be evaluated according to campaign type, keyword intent and industry benchmarks.

Google Ads CTR Benchmarks →

What is a good cost per lead?

A sustainable CPL depends on lead-to-sale conversion rate, gross margin and customer lifetime value.

Cost per Lead Too High? →

Conversion Tracking

What is Google Ads conversion tracking?

Conversion tracking measures valuable actions completed after users interact with advertisements — examples include purchases, lead forms, phone calls, WhatsApp enquiries, bookings and qualified leads.

Why is conversion tracking important?

Google Ads optimisation systems use conversion data to evaluate performance and inform automated bidding. Poor tracking can cause campaigns to optimise toward the wrong outcomes.

Conversion Tracking Not Working? →

What are enhanced conversions?

Enhanced conversions use privacy-safe hashed first-party customer data to improve conversion measurement.

Should phone calls be tracked as conversions?

Businesses that rely on inbound calls should implement appropriate call conversion tracking.

Keywords & Search Terms

What is the difference between keywords and search terms?

Keywords are targeting inputs selected by advertisers. Search terms are the actual queries entered by users.

Are negative keywords still important?

Yes. Negative keywords help prevent advertisements from appearing for irrelevant searches.

Should I use broad match keywords?

Broad match can be effective when combined with reliable conversion tracking, appropriate bidding strategies and regular search term analysis.

Bidding Strategies

What is Target CPA?

Target CPA is an automated bidding strategy designed to generate conversions around a specified average cost per acquisition.

What is Target ROAS?

Target ROAS bidding aims to maximise conversion value while working toward a specified return on advertising spend target.

What Is a Good Google Ads ROAS? →

Should new campaigns use automated bidding?

The appropriate bidding strategy depends on account data, conversion tracking quality, campaign objectives and conversion volume.

Performance Max

What is Performance Max?

Performance Max is a goal-based Google Ads campaign type that can serve advertisements across multiple Google properties.

Why is my Performance Max campaign not converting?

Potential causes include weak conversion signals, insufficient budget, poor asset quality, unsuitable landing pages, ineffective audience signals or tracking problems.

Performance Max Not Converting →

Should Performance Max replace Search campaigns?

Not necessarily. Search and Performance Max campaigns can serve different strategic purposes.

Performance Max vs Search Campaigns →

Last updated: July 2026 · Reviewed by the Deltanoid Google Ads management team.

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